When preparing to lay off employees, there is much that needs to be considered to ensure a smooth transition for all involved. To promote a seamless adjustment, organizations often pursue outplacement services for those impacted. These outplacement services can often include the creation of new career services deliverables – including resumes and cover letters – and various types of career support including, coaching and consultative services.
Due to the intensive nature of these services and the size of the group that they are meant to support, the price of outplacement often exceeds that of a typical career service package. Whether the services are intended for one individual or 100, it is important to ensure that you are maximizing the value and ROI of services.
When identifying the best service for outplacement, there are various sources that will provide insight into the quality and success of outplacement service providers. When seeking these services, it is important to consider both the non-negotiable and non-essential factors, which will help eliminate options and facilitate the decision-making process.
Would you prefer that your employees have onsite support or will phone/email communication with the related associates suffice?
What is your anticipated budget for these services?
What specific services would you like the outplacement package to include?
Considering these questions will ensure that you are selecting the optimal outplacement service for your company and employees’ needs.
The Goal of Outplacement
Regardless of the specific features of the outplacement services, the ultimate goal is to ensure that your employees are in the best position possible to secure employment after they are let go. “Professional development is very hard – therefore, you need someone with you every step of the way,” says Ryan Miller, Outplacement Specialist with Employment BOOST.
Many outplacement services rely heavily on technology and provide a rather hands-off approach, leaving the employee to navigate such an uncertain time on their own. At Employment BOOST, however, we reintegrate the human interaction component into the services, providing ongoing and personalized support to increase employee success and understanding.
Despite the clear benefit of these services, “40% of workers who were offered outplacement services don’t show up” (The Staffing Stream). With this in mind, many human resources departments seeking outplacement options are understandably hesitant to make the investment. In finding a service that maintains personalized contact with the transitioning employee, those that do decide to take advantage of the services will be adequately supported.
Facilitating Your Employees’ Transition
As mentioned, there are a variety of factors that should be considered before selecting from outplacement options. In addition to the level of human interaction, the types of deliverables and the duration of the services are also worth considering.
Outplacement services vary from resume creation and circulation, to the delivery of tips and best practices. Though they may decide to ignore and forego the advice, employees will appreciate and benefit from the new deliverables that are generated by a certified professional. Having a new resume that is in line with industry best practices prepared for them will likely encourage your employees to more actively seek new employment, as they do not need to worry about making the adjustments themselves.
Career Coaching & Consulting
In addition to a new resume, making and sustaining contact with a team of career services professionals will further encourage your employee to utilize them – further maximizing ROI. Career coaching and guidance throughout the duration of the services will ensure that employees are actually proactively seeking the best employment positions for them; this support can take a variety of forms. Between interview coaching, job search advice consulting, and other critical types of guidance, outplacement services that offer consistent support will increase the effectiveness of the outplacement services that your organization purchases, while driving employee satisfaction.
Regardless of the industry or function an employee is currently in or pursuing next, job hunting can be a daunting task – especially when it seems sudden. Between LinkedIn, Indeed, Monster, networking, and other sources of employment prospects, identifying an effective game plan to secure that next position is often seen as an intimidating – and timely – feat. In providing outplacement services that offer this sort of support, your employees will have the additional assistance needed to keep them accountable – potentially reducing the amount of time they are on the job hunt.
As a leading provider of B2C and B2B career services, Employment BOOST offers outplacement packages that are not only highly tailorable and flexible based on what your company is seeking (including duration, method of initial contact, and other important factors), but will ensure you are maximizing the investment these services require, as well. Whether you are seeking to transition one employee or hundreds, Employment BOOST seeks to ensure that your organization’s bottom line and transitioning employees’ best interests are equally considered.